Hello I am currently in the process of trying to cencel my account and auto renew as i do not use this service and havent done for a long time. my current ticket number is 04904533. Please ensure this gets seen to ASAP as I do not want to be charged in 30 days from today and am too busy at work to make the phone call (As i dont get home until 8pm).
You really should have a "cancel auto renew" and "cancel account" button on your website in account settings as it is not very user friendly.
Thank you for your time.