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Re: Down on East Coast- Support won't pick up the phone

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I was told there was no outage, but I know for a fact that is not the truth.

 

Gateway server going back into relay mode, bouncing all over, confirmed with my ISP and Data Center there are no issue on there end. I understand that a lot of things happen between gateway servers and the LMI NOC but please at least us see where the issue is. I cannot tell C level people to just sit and wait...


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