thank you for the reply,
1)i have the latest version of hamachi 2.2.0.406 i had a previous version installed but i dont remember which version it was i belive it was the same version
2)i am attempting to install it on windows 10, i had hamachi on windows 7 then i upgraded to windows 10 and after reinstalling hamachi the problems i have stated started showing up.
3)i have sent the email