Hello,
Ok I would start by going here http://help.logmein.com/articles/en_US/FAQ/What-do-the-different-color-indicators-mean-in-LogMeIn-Hamachi2-en1/?q=tunneling&l=en_US&fs=Search&pn=1 and following the steps to do port fowarding. This might also help https://portforward.com/
Best
V