what a mess of horrible suggestions.
my temp folder permissions were fine.
resetting all permission is just absurd.
the solution was simple but after wasting so much time with the absurd suggestons in this thread, and knowing how miserable logmeinsupport is, i don't want to share it. Let other people learn how horrible logmein service and support is and stop using it. thought they might get better having been bought by citrix but i suspect citrix just bought them to put them out of business and absorb their customers into their gotomypc family. fortunately there are alternatives and they acutally cost less. Was ok with paying more for a company that had support only to learn it is miserable.