so now, after searching in forum, I found that to change auto renewal we have to phone support logmein.
this is a very not good and roundabout way to do it.
as u have a web, u have to put the info for the auto renewal on our account, and for us to be able to change it with a simple click.
a phone would be ok if u just serve for local country. if I have to phone u from my country, it would be expensive, not to mention that english is not my primary language, so we might have some language barrier to understand each other.
anyway, pls void my subscription. I dont know if it was auto renewal (no info on the subscription page about auto renewal like the photo I attached). and for now I couldnt afford the subscription of $299.
pls help soon.
thx.