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Windows 7: VPN Domain's Tap Device is down

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We were using Hamachi to play a modded Minecraft game together as if we were on a LAN.  However, we are getting problems now after months of no problems at all.  We ran diagnose and...

 

My results:

 

Tunnel: OK

Local results:
	Adapter configuration: OK
	Traffic test: OK
Peer results: 
	Adapter configuration: 
			Cannot get adapter config
	Traffic test: Cannot complete test

And their results:

Tunnel:
VPN domain's tap device is down

Local results:
Adapter configuration: 
Cannot get adapter config
Traffic test: Cannot complete test
Peer results: 
Adapter configuration: OK
Traffic test: OK

 

It's been working for a while, just suddenly this happened thsi morning.  We are both running Windows 7 professional.  She has turned hamachi's connection on and off, exited the program and restarted, restarted her laptop entirely, uninstalled and reinstalled hamachi, made sure everything including windows is up to date and reinstalled, a complete uninstall of hamachi and tap service and a complete reinstall as well, et cetera.  We're really not sure why this is suddenly happening right now, and can't think of any changes that were made.  

 

Can someone help?


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