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Error - the server reported an error while processing your request

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Ive seen loads of posts for this but not a clear answer. The latest version of hamachi wont install on this machine ('[Setup] ends prematurely')

 

I've opted for installing a slightly older version 2.2.0.130

 

However I cannot attach this client to our account - I get 'Error - the server reported an error while processing your request'

 

This is the relevant extract of the log. Please can you explain what it means?

 

 [3544] ses: << msg_h21_cli_attach('XXXX@XXXX.co.uk', 1)
 [3544] ses: >> msg_h21_cli_attach, rc 248


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