Cannot ping or be pinged, "VPN domain's tap device is down".

I am trying to play factorio with a friend, but hamachi will not ping. When he diagnoses the connection he gets 

Tunnel:
 VPN domain's tap device is down
Local results:
 Adapter configuration: OK
 Traffic test: Timeout
Peer results: [000-000-000]
 Adapter configuration: OK
 Traffic test: Timeout