this has happened these few weeks
so on 13 mar 2016, I decided to move a gateway computer to another new computer.
when suddenly after that, 3 of my computers that ran well before suddenly got error yellow triangle (tunnel adapter error)
2 is windows 7 home premium, and 1 is windows server 2000 (I forgot to take notice if it's 32 or 64 bit)
and a day after that, the new gateway computer error too (well this one is hardware related problem not logmein)
after extensive research, it seems all have the same problems. after installing and joining the network, the hamachi on network adapter gone, and all the hamachi network interface (sometimes there are 2, and sometimes there are 4 on device manager) got yellow triangle too (indicating there;s a problem)
the weird thing is if I try to install with old version hamachi without joining to network, the hamachi network adapter would be there and enabled too. but then, when I join it to network, suddenly the hamachi network adapter disabled and I couldnt enabled it no matter how many times I tried. and if I refreshed the network adapter, then poof, hamachi network adapter gone from there.
so, after trying all the solving methods on internet that includes like :
- reinstall hamachi
- download old version from somewhere else, but when I install and join the network, it automatically updated to the newest version (2.2.0.410) so it's hopeless
- restarting the logmein services
- tried to download kb 825826 (or something) that stated on ur troubleshooting site, but it seems it’s not for win 7 (not trying for win server as it seems for win xp)
- Tried to run winsock fixer (or something like that), but again it seems for win xp, so I abandon the plan
- Have tried to regedit to add name “hamachi” to umm, I forgot where it is, and I cant find the site anymore (and I only see it on 1 site anyway)
- tried to reinstall hamachi, and go to vpn.net site and reinstall with hamachi from this site.
lastly, I tried to reinstall all the windows with win 7 pro (got a lot here).
the weird thing is, after trying, it seems the problem occured mostly (or should I say to ALL) win 7 pro 64 bit.
trying to install 32 bit on 2 computers, and 2 on another 2 that got the same yellow triangle problem, and the 32 bits got fix, while the 64 bits still yellow triangle.
I gave up and tried to email the support.
after some emails, they told me to call there to fix my problem.
ok, there is no other way, so I called.
got helped by the support there (it might not be good to mention the name, so I will just say "the support", but I have send the name on email).
after trying remote-ing to the problems computer, "the support" gave up too, and promised to find the problem and contact me again.
so, now I just let 1 computer with 1 win 7 pro 64 bit (reinstall the other 1 with 32 bit to solve the problem), and waiting for logmein support to help me solve the problem.
after that, I send an email to just update the problem. well, my last email didnt even have any feedback (maybe because there's nothing to feedback). and till now, there's no feedback.
and I manage another network too on my client's and my friend's (well these are free subsciptions). and now I got another same problem with 2 windows 7 home premium 64 bit got yellow triangle and no hamachi network adapter installed, while another 2 windows 7 ultimate 32 bit is ok.
weird thing is my windows 8 64 bit and windows 10 64 bit is still good.
any help ? cause I almost gave up on hamachi with all these problems and no help.