Hi Markn1,
A the end I've received my money back - but - not from Logmein, from Amex directly.
I ask them for an explanation about this kind of situation and they said is not legal to update data of the card in this way. So they give me back money and I suppose they charged Logmein for that. However - I confirm u: is not legal. So move directly with ur credit card company.
For me - it takes one month but at the end I solved!
A the end I've received my money back - but - not from Logmein, from Amex directly.
I ask them for an explanation about this kind of situation and they said is not legal to update data of the card in this way. So they give me back money and I suppose they charged Logmein for that. However - I confirm u: is not legal. So move directly with ur credit card company.
For me - it takes one month but at the end I solved!